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Terms and Conditions

Clients of Moss Coaching are requested to observe and adhere to the company's policies for safety and standards.

This includes abiding by the safety procedures and booking procedures shown below . . .





All activities provided by Moss Coaching are delivered by experienced and fully qualified staff. The staff also have the relevant and legally required DBS checks needed for working with under 18's.


Activities are delivered to a standard laid down by the national governing body for that activity. In addition to this, all staff undergo site specific training and endorsement to run activities for Moss Coaching


Details of Moss Coaching Operating Procedures and Risk Assessments are available on request.




Individuals booking on to a course - Bookings will only be confirmed with individuals after a 20% deposit has been paid and the booking form has been filled in and sent through. A deposit is required no less than two weeks prior to the commencement of the course. Full payment is required if payment is to be made within two weeks of the start of the course.


Business/organisations booking a course- Upon acceptance of a quote provided by Moss Coaching, a 20% deposit is required to confirm the booking. The remaining amount will then be invoiced and settlement of that amount is required no later than 21 days post to the course finish date.


Any reduction in numbers or cancellations by individuals or the group organiser within a four week period of the booked activity will be liable to pay 100% of the total booking cost.


Tax and N.I.:

No tax or national insurance is to be taken at source, it is my responsibility to pay this.


If during an activity the weather becomes an issue and the chosen activity is deemed unsafe to deliver, an alternative activity will be provided. Failing that, Moss Coaching will be flexible and accommodating to providing another activity session at a later date.


Participants under the age of 18 require parental consent from a parent or legal guardian. This is to be completed and sent to Moss Coaching prior to arrival.


Moss Coaching reserves the right to remove any participant they deem to be acting inappropriately or in an unsafe manner. This includes actions towards staff, other members of the group and equipment.


Moss Coaching accepts no responsibility for the loss or damage of personal items during activity unless there is strong evidence that the Moss Coaching member of staff was at fault.


Moss Coaching accepts that whilst there is inherent risk present in activities they deliver, these risks can be kept to an absolute minimum if groups and individuals abide by the safe operating procedures and activity guidelines laid down in the Moss Coaching Safety Policy. It is not expected that clients of Moss Coaching read this policy but adhere to the activity instructions and safety briefs carried out by Moss Coaching staff. 




Moss Coaching aims to promote an inclusive environment where ALL people, whatever their needs can learn and develop in a happy, safe, caring and educational environment.  Moss Coaching recognises the Disability Discrimination Act 1995.


It is the aim of Moss Coaching to include all individuals where possible in all aspects of activities on offer.  We aim to adapt our routine, activities and environment to allow all individuals to participate fully and reach their full potential.


Moss Coaching will encourage recognition of the value of each individual and will not discriminate on the basis of ethnicity, culture, gender, age, religion or ability.  All individuals will be given the opportunity to develop to their full potential and a positive identity.


Individuals will be asked to disclose any special needs they have and where necessary a Moss Coaching staff member will telephone them to discuss their specific requirements.  Due to the nature of the company, Health & Safety requirements and taking into account staff / child supervision requirements, it may not always be possible to accommodate specific needs.  Each case will be treated individually.


Supervision logistics will be adapted according to the special needs of individual in the group.





Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Moss Coaching’s relationship with you in relation to this website.


The term “Moss Coaching” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


•The content of the pages of this website is for your general information and use only. It is subject to change without notice.


•Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


•Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


•This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


•All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.


•Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.


•From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


•You may not create a link to this website from another website or document without Moss Coaching’s prior written consent.


•Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.




The following statement is of great importance. Please ensure you read and fully understand all aspects of this statement . . .


I declare that the information on my Booking From is true and correct and I have not withheld any information that may be used in determining my ability to participate in my proposed course.

In consideration of Dan Withers trading as Moss Coaching accepting my application for this course, I agree to the assumption of risks (collectively this agreement)


I am aware that this course, in addition to the usual dangers and risks inherent has certain additional dangers and risks some of which may include:

Physical exertion for which I may not be prepared;

Weather Extremes subject to sudden and unexpected change;

Remoteness to normal medical services;

Evacuation difficulties if I am disabled.


I agree that if I suffer injury or illness It is very important that you read this document very carefully, and ensure that you understand it.


I accept all the inherent risks of the proposed course and the possibility of personal injury, death, property damage or loss resulting there from. I acknowledge that the enjoyment and excitement of these types of courses is derived in part from inherent risks incurred by these activities beyond the accepted safety of life at home or work and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation.

I agree that if I suffer injury or illness Dan Withers trading as Moss Coaching may, at my cost, arrange medical treatment and medical evacuation as it is deemed essential to my or the group's safety.


In entering into this agreement, I am not relying on any oral, written or visual representations or statements by Dan Withers trading as Moss Coaching, or its staff, or any other inducement or coercion to go on the adventure trip hence only of my free will.


I confirm that I am over 18 (eighteen) years old, and that I have read and understood this agreement, and Terms and Conditions prior to signing it and agree that this agreement will be binding upon me, my heirs, next of kin, executors, administrators and successors.


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